Diane Banks, M.S. Ed
Diane has more than thirty years of experience in training and organizational development in both internal and external positions. Diane is a frequently-requested speaker for state and national organizations and contributor of articles to several national journals.
Diane’s passion is quality patient care. She is best known for her facilitation and presentation skills and is adept at making learning easy and fun. The recurring theme from evaluation comments is “I left enlightened and entertained”.
A proponent of life-long learning, Diane received her B.S. and M.S. in Education from Indiana University and a post-graduate certificate in Organization Development from Loyola University Chicago. Diane is a former Examiner for the Malcolm Baldrige National Quality Award and Faculty member for the Advisory Board Company’s National Academies. Diane has most recently served as Vice President of Performance Improvement at a Munson Hospital Munson affiliate in Manistee, MI.
Currently, Diane is enjoying retirement and consulting on a limited basis for select clients.