Our Team

Diane Banks, M.S. Ed

Diane has more than thirty years of experience in training and organizational development in both internal and external positions. Diane is a frequently-requested speaker for state and national organizations and contributor of articles to several national journals. 

Diane’s passion is quality patient care.  She is best known for her facilitation and presentation skills and is adept at making learning easy and fun. The recurring theme from evaluation comments is “I left enlightened and entertained”.  

A proponent of life-long learning, Diane received her B.S. and M.S. in Education from Indiana University and a post-graduate certificate in Organization Development from Loyola University Chicago. Diane is a former Examiner for the Malcolm Baldrige National Quality Award and Faculty member for the Advisory Board Company’s National Academies. Diane has most recently served Vice President of Performance Improvement at a Munson Hospital Munson affiliate in Manistee, MI. 

Currently, Diane is enjoying retirement and consulting on a limited basis for select clients. 

Lyn Jenks

Lyn began her career in healthcare at Hutzel Hospital in the Detroit Medical Center after attending Wayne State University.  After moving to Petoskey in 1973, she joined the staff at Lockwood MacDonald Hospital, then Northern Michigan Hospital.  There, she held positions ranging from Director, Administrative Services to Vice President of Marketing and Planning to President of the Hospital Foundation, where she built their corpus to over $35 million.  

In 1988, Lyn started her own consulting firm and has provided support to non profits all over the country, specializing in leadership development, philanthropy, governance and strategic planning.  

 In Michigan, some of her clients include: Michigan Architectural Foundation, Cadillac Area Free Clinic, Community Foundation of Muskegon County, Cadillac Area Community Foundation, Glen Arbor Arts Center,  Jordan Valley Arts Council, Harbor Point Association and Munson Healthcare. She also served as the Lead Facilitator for the Michigan Hospital Association’s Excellence in Governance Fellowship, a nationally recognized year-long development program for hospital board members.   

In 2012, she was appointed CEO of Charlevoix Area Hospital, now Munson Healthcare Charlevoix Hospital, where she orchestrated a multi-million dollar turn-around for the organization resulting in five successive years of positive financial performance. Lyn recently retired from this position and now spends her time painting and consulting for select clients in Michigan. 

Virginia R. Beeson, BSN, MSN, NEA-BC
Captain, Nurse Corps, United States Navy,(Retired)

Ginny Beeson is a nurse executive, consultant and educator with over 30 years experience in healthcare. She was a Navy nurse for most of her career, serving as nurse manager, Director of Navy Medicine’s Leadership Development Program, Deputy Director of the Navy Nurse Corps, and chief nurse executive. She retired from the Navy in June of 2003 as the Chief Nurse Executive at The National Naval Medical Center in Bethesda, MD. Since 2003, she has worked as an independent consultant/coach/teacher conducting workshops and seminars for hundreds of hospitals and health care organizations around the country. 

Her primary work involves building leadership capacity and changing/transforming organizational culture in support of a more positive, productive and professional workplace. Her past experience in the Navy’s leadership program, where she taught doctors, nurses, dentists and health care administrators, and her many years as a nurse executive, provide a rich background from which to draw, and make her “at home” in any educational setting. Her knowledge and passion come through in engaging, realistic and lively presentations. Her entertaining and inspirational style has led to numerous requests for presentations, workshops and keynote addresses at national meetings of healthcare organizations, hospitals and numerous colleges and universities around the country. 

She is a graduate of the Johnson & Johnson program for nurse executives at The Wharton School, University of Pennsylvania, and a recipient of Nursing Management’s Distinguished Leader Award. In additions to multiple military honors and decorations, she received The Navy Nurse Corps’ Life-Time Leadership Award. She is a graduate of The University of Vermont (BSN), Boston University (MSN), and is certified in Nursing Administration, Advanced.


Dr. JoNeil Conley

Dr. Conley has over 40 years of health care experience, as a clinician and leader.  She holds a Bachelors of Science in Nursing, a Masters of Business Administration and a Doctorate of Management in Leadership.  She had progressive leadership roles most recently as the Director of Perioperative and Emergency Services at Mid-Michigan Health-Gratiot.

 Dr. Conley spent 10 years consulting and training in over 200 healthcare organizations while employed as a Senior Director of Talent Development at the Advisory Board Company.  She is currently a Professor at Saginaw Valley State University.

 Dr. Conley’s doctoral study correlated the impact of bullying on patient outcomes. She continues to work with victims of bullying using a Meanness Matrix to assess the intensity of Bullying and provides strategies to heal from the trauma and injury to self-esteem that results from abusive relationships. JoNeil is the founder of Nurse the Nurse Coaching.

JoNeil’s personal and professional story is one that many women can relate to. She was married to a verbally abusive husband, was a single mom, survived breast cancer and has made an incredible life.

 Raised in Clio, Dr. Conley current lives in Alma, where her husband is the CEO of Michigan Masons.  Due to multiple kitchen fires, JoNeil does not cook They have one daughter and son-in-law and one Grand Puppy.

Our business is making your business better.